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Modern administration: search & knowledge management with generative AI

Public administration is facing challenges such as growing data volumes, a shortage of skilled workers and the pressure to digitize. This is where AI-based enterprise search comes into play as a powerful tool for increasing efficiency and optimizing processes.

The iFinder search software provides users with the relevant information quickly and in a user-friendly way, even from large databases. Combined with the intelligent chatbot iAssistant, the software also summarizes texts or provides answers from documents such as e-files.
Test the enterprise search solution with generative AI

Digitization for Public Administration

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Intelligent research in all data sources

Our open source-based enterprise search solution iFinder is intuitive to use and supports users in finding content in large amounts of data and obtaining answers. Regardless of whether the data is stored in specialist applications, on internal servers, in the cloud, in wikis, email systems or databases.

The iFinder can index hundreds of different file formats in a matter of seconds and make them usable for searches - including scanned documents, PDFs, audio and video files.

iFinder is the only enterprise search solution with a certified NetApp push connector. It enables changes to documents on NetApp file systems to be processed immediately without time-consuming crawling. Find out more.

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Software aus Deutschland - Made in Germany

Secure search - Made in Germany

Taking user rights into account is an important requirement for IT solutions in public administration: Our smart enterprise search system regulates access to documents using differentiated search profiles with a rights and roles concept.

In this way, administrations can prevent data from falling into the wrong hands - because each user only sees exactly the data for which they are authorized.

High standards of data security naturally also apply when using iFinder in combination with Large Language Models (LLMs) and the iAssistant. Last but not least, our search and analysis software also supports authorities in complying with the General Data Protection Regulation (GDPR) and the European AI Regulation (AI Regulation or AI Act).

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Optimize knowledge management

iFinder supports authorities and municipal administrations in providing information and making better use of existing knowledge resources, especially in times of skills shortages.

In combination with the smart chatbot iAssistant, the software makes it easier to train new colleagues, provides support in answering citizens' inquiries and makes the knowledge of retired experts accessible.

Feedback from a government customer:
"40% of our employees will be retiring in the next 5 years. We are using iFinder to minimize the impending loss of knowledge."

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AI digitizes and accelerates processes

iFinder and iAssistant support public service employees in optimizing standard processes and routine tasks, for example:

  • Automated checking of application documents and documents submitted via a citizen portal to speed up application processing.
  • Topic recognition and sorting of data and documents:
    Incoming emails, for example, can be automatically analyzed and forwarded for response based on their content.
  • Induction assistant that answers organizational and technical questions from new employees to make it easier for them to get to grips with their tasks.

 

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Compliance with the EU AI Act

Software that uses artificial intelligence must be compliant with the EU's new AI Regulation (AI Act). This is crucial for public authorities, as the EU AI Act ensures that AI is used ethically, transparently and safely.

This European standard ensures that government users can rely on maximum safety and efficiency of the solutions in their daily operations.

iFinder and iAssistant naturally meet these requirements.

Examples of the effective use of generative AI

The iFinder is able to integrate any LLM, including open source models - we select the right LLM for your application.
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Ask the e-file: an intuitive user interface makes it easier to access information stored in the files

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Summary: Extensive documents are automatically summarized, even in languages other than the original language of the document

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Memo wizard: content is automatically analyzed and evaluated as the basis for a memo, which can be based on several source documents and text fragments

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Chatbots & question answering for internal organizational inquiries: Questions are answered based on internal data with sources (no hallucinating)

AI-based enterprise search made in Germany - quickly ready for use & easy to procure

What the iFinder offers you
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Scalability: the iFinder grows with the data pool and can even evaluate data pools of billions of documents

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Flexibility: the iFinder can be used separately or integrated into platforms such as the intranet or knowledge management portals

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Multi-client capability: iFinder can be installed and administered centrally and serve any number of locations or offices of an authority

Case Studies: These Agencies Use iFinder

Our enterprise search solutions are already being used by multiple federal agencies, state criminal police offices, state administrative agencies, and regional pension insurance providers in Germany.
“Thanks to the iFinder search, we were able to meet all the requirements of a modern knowledge portal: An easy-to-use platform that delivers fast, up-to-date results with quality-controlled content – it’s a fun way to conduct research!”

Michael Kirsch

Deputy general manager of BG BAU
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„The iFinder software’s performance is what won us over. IntraFind also impressed us with its resource-friendly hardware requirements and offered the best value proposition overall.“

Dr. Sebastian Wanka

Research Associate / Project Manager BGE
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“Our main reason for choosing the iFinder was the many different features. Plus, IntraFind already had extensive experience implementing large-scale projects.”

Matthias Schöppe

Project Manager
NOW IT (Deutsche Rentenversicherung, Nord Ost West Informationstechnik)
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"We are particularly excited about the linguistic functions iFinder offers. During the search we get to see all relevant results and so no longer overlook anything."

Danijel Slankovic

Team Leader IT Operations at Evangelisches Werk für Diakonie und Entwicklung (EWDE)
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IntraFind - Your Partner For More Digital Sovereignty In Public Administration

Do you have a specific use case? We will be happy to support you with your digitization project.
Arrange a non-binding consultation and benefit from our many years of experience with customers from the public sector.

Your personal contact:

 

Manuel Brunner
Partner Manager & Business Development

 

Manuel Brunner has been supporting companies and organizations for more than 30 years on their way to introducing company-wide software solutions and implementing complex digital projects that require intensive consulting.

 

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