Blog

In times of shortage of skilled labour and demographic change, effective knowledge management is becoming a strategic priority for companies and public authorities. For knowledge managers and IT managers, it is not only important to secure expertise, but also to make it intelligently available. Enterprise search has long played a central role here - and now, with the integration of generative AI, completely new possibilities are opening.

What makes a good enterprise search? It ensures that users quickly find the information they need for their work. To retrieve truly relevant information from large, diverse data sources, it is crucial that the search takes context into account. This is also the basis for obtaining helpful results from generative AI.

The digitalization of public administration is progressing and presents authorities with the challenge of efficiently processing large volumes of information. At the same time, citizens' expectations for fast and reliable services are increasing. Intelligent search software, enhanced by generative AI, offers a solution here and opens new opportunities for the public sector.

More and more companies, authorities, and municipalities are testing generative AI to relieve their employees and work more efficiently. However, challenges often arise during implementation, especially regarding safeguarding read permissions and other access rights. Read our blog to find out how Retrieval-Augmented Generation (RAG) solves these problems and how organizations can optimally use their existing LLMs without losing sight of data protection.