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Successful Searching on the Intranet

After entering one or more search terms, a user expects to get an answer to the question behind the search query quickly in a list of search results.

This expectation is well served with publicly accessible search engines online. But searching internal company intranets for specific documents or work-relevant information often still ends in frustration. This is because content management and collaboration systems on which intranet portals are based, such as Atlassian Confluence or Microsoft SharePoint, generally only have rudimentary search functions built in.

The ability to find information efficiently is crucial for a well-functioning digital workplace and efficient knowledge management.
Discover iFinder

The Intranet Search that Can Hold Its Own against Online Search Engines

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What Do You Need to Keep in Mind for Intranet Searches?

Employees should find the information they need as easily as possible. These are the most important points that a modern intranet search solution should have:

  • Easy integrability and high user-friendliness
  • Full-text search in documents, memos, employee profiles, etc.
  • Search for colleagues + expert search
  • FAQ search
  • Option to incorporate other systems such as file shares or wikis
  • Consideration of rights and role structures
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Our Approach

To make intranet searching a fully fledged success, we developed our product, iFinder, with modern methods in mind. For example, in addition to machine learning, linguistics methods are also used, which ensure that users always get the documents they need – whether they search for “printer handbook” or “manual for printer.” iFinder boasts natural language processing (NLP) and can therefore handle searches using natural language queries.

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User-Friendly and Easily Integrable

The search field can be easily integrated into your existing intranet interface and configured so that it meets your requirements exactly.  The standard search intelligence with autocomplete, “did you mean” prompts, and autocorrect is of course included.

Our iFinder solution can also connect to additional data sources, ranging from file shares to e-mail and ticket systems. This way your employees are able to search all of your company's existing data pools.

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Better Safe than Sorry – Secure Search

The larger the company, the higher the number of users, groups, and source systems, and therefore the greater the coordination effort needed for secure search. The challenge for a search system is to show a user exactly the documents that user is authorized to see. This applies to processing search queries as well as to features such as autocomplete or the application of search filters.

With iFinder even complex additional user authorizations and role concepts can be mapped and therefore all requirements for a modern search can be implemented.

Benefits of a Good Intranet Search

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Motivated employees who can benefit from easy, powerful access to company knowledge and also their colleagues.

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A search solution that doesn’t just throw employees a hit list and leave it at that – instead it offers search suggestions and prompts employees to explore further and expand their knowledge.

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A search that grows alongside your intranet – from searching in a simple CMS to networked knowledge in an enterprise information portal.

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Enterprise Search - IntraFind

A Powerful, Precise Search Solution for Your Confluence

iFinder Confluence Search is the result of targeted optimizations to adapt our product iFinder specifically for use on the Confluence content collaboration platform. Do you use Confluence? Then you can equip your corporate wiki or intranet with a professional search solution with ease.

iFinder Confluence Search is available as a add-on in the Atlassian Marketplace and can be installed quickly and easily.

Learn more

These Customer Use IntraFind Solutions for Their Intranet Search

"IntraFind stands for technologically advanced products, reliability and customer service. The search specialists at IntraFind quickly understood our needs in terms of the functionalities of the new search and were able to convey their understanding of the solution - that's how one feels ideally protected as a customer."

Thomas Müller

AUDI AG
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IntraFind Case Study: Audi AG
"Rapid integration of iFinder into the Liferay portal enabled rapid project completion and on-schedule launch of the employee portal".

IHK Berlin

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More Information about Intranet Search

IntraFind News

How companies optimize their intranet

IntraFind, specialist for Enterprise Search and Natural Language Processing, shows how companies can significantly increase the user-friendliness of intranet searches and expand their intranet into a central knowledge portal.
IntraFind Blog

Knowledge is the driving force behind production

The Corona crisis requires completely new approaches and solutions in professional cooperation. Without modern knowledge management companies cannot succeed - it has long been the driving force behind production, says Franz Kögl, CEO of IntraFind.
Product spotlight

iFinder: Enterprise Search made easy

iFinder can be connected to all of the data sources within your company. Are your data pools constantly growing?

With iFinder you are well equipped for the future: our product is based on Elasticsearch technology and can therefore adapt to any volume of data with ease.
Product spotlight

iFinder Confluence Search: A strong & precise search for your Confluence

Our iFinder Confluence Search is a preconfigured package we put together specifically for use in Confluence. Thanks to comprehensive understanding of language and intuitive features, you not only get an improved Confluence search but also a real tool that makes your day-to-day work easier.

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