SEW Eurodrive

SEW-EURODRIVE: Internal information platform with IntraFind technology

The drive specialist SEW-EURODRIVE has upgraded one of its internal information platforms to the latest technological standards. Via the KnowledgeHub platform, employees worldwide can access sales-relevant information on products, industries, and applications in a simple and clearly organized form. IntraFind search technology plays a key role here.
“With the IntraFind search technology, we were able to optimally implement the project goals for our knowledge platform. Our employees use the platform every day because they can find information there quickly. We chose IntraFind because the search technology is already used in-house and offers great potential for scaling..”

Antje Borbonus

Knowledge Manager at SEW-EURODRIVE
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SEW Eurodrive

Making Sales-Relevant Information Available Worldwide

Frau mit Brille

Project Overview

Industry: Drive technology


Challenge: Establishing a modern information platform with the capability to integrate multiple data sources and make them easily searchable for employees.


Solution: Enterprise Search Software iFinder with Pimcore Connector


Users: Approximately 22,000 employees

 

Arbeitsplatz mit Fokus auf Brille

The Challenge

The “Product Information Lounge” (PIL) no longer met modern requirements and was technologically outdated. The new portal, “KnowledgeHub”, was developed to provide SEW-EURODRIVE employees worldwide with centralized and user-friendly access to sales-relevant information.

The KnowledgeHub combines up-to-date data sources and enables efficient information provision thanks to its high scalability. The aim is to reduce the search effort and make all relevant product and application information accessible in a clear and technologically up-to-date manner.
Meeting

The Solution

In the run-up to the project, the Knowledge Management department recorded the requirements of a wide range of specialist departments and user groups in the Eurodrives over an extended period of time.

To this end, workshops, surveys and user interviews were conducted so that the needs of potential users could be incorporated into the solution in a targeted manner.