An employee's loyalty to the company is highly dependent on his or her satisfaction with the working conditions. In addition to factors such as fulfilling tasks, performance-based salary and attractive benefits, fast access to relevant data is becoming increasingly important in a data-driven corporate world. If employees are unable to access the data they need, or if this access proves difficult and time-consuming, their productivity and motivation will also suffer.
Good enterprise search software provides a solution to such problems and enables smooth data access. The software allows different data sources, internal as well as external, to be connected through connectors and searched centrally with one user interface.
1. Enterprise search: job satisfaction through more empowerment
Because enterprise search software gives employees in the company quick access to relevant data, it increases their productivity. The greater productivity of individual employees improves the company's success in the market. This in turn has a positive impact on business growth and ultimately on career opportunities within the company. Therefore, in the long run, this development leads to more empowerment.
Even in the short term, more empowerment, i.e., self-empowerment of employees, can be realized through enterprise search solutions: Access to corporate knowledge and information increases employees' day-to-day freedom of action. In turn, this can strengthen their satisfaction and loyalty.
For example, an employee who is interested in training knows that she recently read something about the new company policy that governs training activities. But she can't remember where she saw the information: Was it an email, the chat feature of MS Teams, or maybe the intranet?
Enterprise search software solves this problem: The employee enters the search term into a central search mask and is shown the document on the new training policy. In this case, she not only found the information she was looking for independently and quickly - it also benefits her professional development and probably increases her overall satisfaction.
2. Enterprise search: job satisfaction through uncomplicated collaboration
Quick access and discoverability of needed knowledge can improve the working atmosphere and collaboration among employees - and thereby also increase job satisfaction.
One example: In companies with large research and development departments, project teams rely on existing research results from other teams or organizations, among other things. To do so, they must search internal and external sources such as databases, digitized research literature, emails, and wikis. An AI-powered search engine that covers entire research areas and discovers and correlates existing information empowers experts to draw knowledge from myriad data that is elemental to their development work.
This transparency also helps companies avoid duplicating work simply because one team doesn't know about work results from the other team.
3. Enterprise Search: Job satisfaction through a better work-life balance
If companies want to retain employees, they should ensure an appropriate work-life balance. This includes flexible working hours as well as working on the road and from the home office. Here, however, it becomes important to ensure reliable location-independent access for employees to the data they need.
Example: An employee who had to attend an important appointment at a government office during the daytime sits down at her laptop again in the evening to finish a presentation. She can do this without the support of her colleagues, who are already off work. She finds the information she needs with the help of enterprise search software.
Employees who can smoothly complete their tasks even once during the working hours that are most convenient for them are more satisfied. This promotes employee loyalty even when working outside the company walls.
