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The Challenge
At PeopleStrategy, Confluence serves as the central source of company information and is a valuable and essential knowledge database for employees.
As the database grew, Confluence users found it increasingly difficult to quickly and accurately find the right content via search. Employees spent more and more working time searching for relevant information and were still sometimes unable to find what they were looking for. In addition, Confluence is one of the company’s most-used and fastest-growing systems, further exacerbating the search problem.
As the database grew, Confluence users found it increasingly difficult to quickly and accurately find the right content via search. Employees spent more and more working time searching for relevant information and were still sometimes unable to find what they were looking for. In addition, Confluence is one of the company’s most-used and fastest-growing systems, further exacerbating the search problem.