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The Challenge: Lots of Data Sources and High Security Requirements
Bizerba plays an important role in the service area. Employees are often at a customer’s premises to install or service scales, cutting machines, or labeling systems. To do their work properly, the service employees access different data sources – be those service manuals stored on the intranet or replacement parts catalogs in specially designated service information systems.
If an employee was looking for a certain piece of information, he needed to know where that information was stored (which data source) and whether the information he was looking for even existed.
If an employee was looking for a certain piece of information, he needed to know where that information was stored (which data source) and whether the information he was looking for even existed.